Custom In-Ear Monitor - In Store 3D Ear Scans


From Your Ears To The Stage!

Minidisc is the first store in Australia to offer end to end delivery of professional custom in-ear monitors.

We provide safe and accurate ear impressions in-store using a 3D scanner, demos of custom in-ear monitors from leading brands, tailored advice and recommendations, quick turnaround and reliable after sales service - all at our showroom conveniently located in Chatswood, Sydney.

Protect your hearing and give your best performance with Minidisc!


Stereonet HiFi Show Logo

Minidisc will be at the Stereonet Hi-Fi & AV Show Melbourne 2023 Fri 20th - Sun 22nd Oct. Get a free or discounted 3D ear scan done at the show, with selected CIEM orders!


1. Demo custom in-ear monitors and get friendly advice!

Custom in-ear monitor brands Empire Ears, Fir Audio, 64 Audio, Unique Melody, Ultimate EarsCustom in-ear monitor brands Empire Ears, Fir Audio, 64 Audio, Unique Melody, Ultimate Ears

Minidisc offers a wide range of custom in-ear monitors from leading professional brands, including 64 Audio, Empire Ears and more.

Minidisc has worked with professional stage performers, TV presenters and musicians. We will take the time to understand your needs and expectations.

Whether you are a professional vocalist, drummer, engineer or just a music lover - we can recommend the perfect CIEM for you!

2. Get your ear scanned quickly and safely in-store!

Auricle Earfit ScanAuricle Earfit Scan

In partnership with Auricle Digital, Minidisc can provide in-store 3D ear scans using the latest digital scanning technology.

A 3D scan of your ear can be produced in less than 20 minutes.

The 3D scan process is less invasive than the traditional physical impresion process, and produces a more comfortable CIEM because it does not put pressure on your ear during the scanning process.

Once we have your 3D ear scan, we send this digitally to the manufacturer to produce your CIEM. You can also choose to keep the file yourself for future CIEM orders.

3. Design your CIEM, and receive it as quickly as 3 weeks!

Personalise your IEM design with a range of colours, faceplate materials and even your own custom logo.

Once we finalise your order, your IEM will be manufactured and delivered to you.

Depending on your design and brand chosen, the manufacturing turnaround can be as fast as 3 weeks!

Have a tight deadline and need a rush job? Contact us, and we will help you out!

Watch the video to learn more about the 3D scanning process!

Frequently Asked Questions

Q. How long does it take to get my custom in-ear monitor?

A. Once we have your design and ear impressions / scan, your CIEM can be manufactured as quickly as 3 weeks depending on your chosen model. Some models may take up to 10 weeks to manufacture. In some cases we can do rush jobs for an additional fee.

Minidisc can offer extremely fast turnaround for custom in-ear monitors in Australia because we can provide in-store 3D scans, and we do not have to physically mail any impressions.

Q. How much does a 3D scan cost?

A. Currently Minidisc charges $250 including GST for a 3D scan with your CIEM order. For $400 (GST inc.), we will also provide you with a copy of the file which you can use for future CIEM order with other manufacturers.

Q. Are 3D ear scans accurate?

A. In partnership with Auricle Digital, Minidisc offers 3D ear scans using the latest light and laser based technology. According to a study into 3D scans by the US Army*, earpieces produced with this scanning technology are more comfortable than earpieces produced with physical impressions, or other competing 3D scanning systems. Unlike the traditional physical ear impression method, 3D scanning does not put pressure on the inner-ear during the scanning process.

*Evaluation of Custom Hearing Protection Fabricated from Digital Ear Scanning and Traditional Methods, USAARL Report No. 2020-06

Q. Are 3D ear scans safe? Do they hurt?

A. 3D ear scanning is safe and requires no contact with your ear. The process is less invasive than the traditional physical impression method as no material needs to be injected or removed from the ear, and there is no need for direct physical contact with the scanner. According to same US Army study*, 3D scanning reduces the risk of injury and inflammation when compared to physical ear impressions.

*Evaluation of Custom Hearing Protection Fabricated from Digital Ear Scanning and Traditional Methods, USAARL Report No. 2020-06

Q. What if I have earwax?

A. Earwax is natural! In most cases, normal amounts of earwax will not prevent the 3D scanner from producing an accurate scan. In cases where you have large amounts of severely compacted earwax, we may have to direct you to an audiologist or your GP to have this removed safely.

Q. What if my CIEM does not fit?

A. We have found more than 90% of our customers will receive a CIEM that fits and isolates well. If your CIEM does not fit right, we will work with you to get the fit corrected free of charge if you let us know within 30 days of receiving the CIEM.

Over a long period of time (several years), your ear may change shape. We can arrange for your CIEM to be refitted if this happens.

Q. Can I get a 3D scan if I am not in Sydney?

A. We can organise for the 3D scanner to travel to you, for an additional fee that includes travel costs incurred. You can opt to get a traditional physical impression and send this to us to order your CIEM. Please contact us for more details.

Q. I am a vocalist / drummer / engineer, which CIEM should I get?

A. Depending on your profession and workflow, you will have different requirements for a CIEM. Minidisc can help advise you which model of custom in-ear monitor to select, and we have demo units of custom in-ear monitors to try out at our Chatswood store.

Q. We are a band or group who wants to order multiple CIEMs, can you help us?

A. We are happy to help out with a group order! We can organise for your entire group to get 3D scans at your preferred location. Please contact us and we can discuss your needs.