Customer Testimonials

Testimonial by: the_great_rasheed

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I had purchased my first pair of high-end earphones from these guys, and am extremely happy with the assistance their sales team provided me. It was a pretty good price in the first place, but I sent an offer for a discount, and not only was it honoured, but it was lowered again! They were very helpful in walking me through the payment process and answering any of the questions I had, and I will definitely be shopping with them in the future. Special kudos to Wing Li for excellent customer service.

Testimonial by: Henry Lahry

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My latest purchase is Sennheiser ie80. It was had to resist the special deal and i am glad i took the decision. Outstanding IEM. As usual Wing was helpful and fast at processing the request. Got it delivered next day. Products are always in stock and readily available. Now that's call service !!! :) Go minidisc team. Will be back soon. cheers Henry

Testimonial by: Zach

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Been looking for a headset (ATH-AG1) from a local shopfront retailer for quite some time but with no success. I didn't want to buy it without trying it on first to check it was comfy. So I was initially hesitant to buy from an online retailer. However, when I emailed the company to ask a few questions, they got back to me within minutes, and within hours I had completed the purchase and been advised the item was already posted. With free shipping, it arrived two days after purchase. Couldn't recommend the level of customer service or support more. Thanks guys.

Testimonial by: Carlile

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I am so glad i found this site as it's very difficult to find such a selection of good headphones in any brick and mortar store in Sydney. I was blown away (like everyone else) by how helpful Wing was, especially when i needed to change the Shure SE215's i bought for a pair of Hifiman RE-400's. I cannot recommend this store highly enough - you will definitely receive customer service and advice that is second to none, and can rest assured that you have dealt with an authorised australian dealer for the headphones they stock, should any warranty issues arise. P.S. The Hifiman's sound amazing!

Testimonial by: Billa

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I bought a portable sound amplifier a couple of months back from minidisc and their customer service is awesome. Every now n then they follow up to check if they can assist me with anything. Their product range is really good and they have some hard to find products in Australia. Their prices are good for a local retailer within Australia. Their email response time within a few hours. Very Happy!

Testimonial by: Kylie

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I recently purchased a Mini Jambox and just love it. The customer service was fantastic and super quick. They didn't have what I originally wanted in stock but suggested this product and then matched the price from what I had seen elsewhere. Very happy with my purchase and will purchase from them again if I require anything in the future. Thanks again!

Testimonial by: Henry Lahiry

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I'v been with minidisc for several years. Ordered few IEMs , music players over the last few months . As usual - great service, fastest response and friendly advice all the way. Highly recommended for all music enthusiastic s out there. You get almost everything you need in one place for a reasonable price with superb service. Thanks !

Testimonial by: Greg

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Outstanding service! Next interstate day arrival. Well done.

Testimonial by: Imogen

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Minidisc offer a fantastic service. They answer questions promptly and in detail, their products are competitively priced, and their mail service prompt. The fact that they bother to follow up with customers to make sure they are satisfied with their purchase shows their dedication to real customer service, and I recommend them to anyone who asks

Testimonial by: Noel Gain

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Great service with overnight delivery. I had it up and running in 18.5 hrs here in brisbane from when it was sent. I am so impressed with this FiiO X3 I just purchased. The quality of sound is great and the unit works great for me as i am a Foobar user from way back. No problems uploading the latest firmware and I am away. This X3 is going to get a lot of use. Thanks Minidisc.

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